Contact SessionGo
Email support@sessiongo.app for account, booking, subscription, payment setup, or technical help.Email supportAccount deletion
Before you email
Include the right details
Tell us the email on your SessionGo account, what you expected to happen, and what appeared instead. A screenshot can help.
Protect private information
Never send passwords, full payment-card numbers, bank details, or private authentication codes.
Trainer-specific questions
For a trainer’s refund, cancellation, waiver, or session policy, contact the trainer directly through the details they provide.
Manage subscriptions
SessionGo subscriptions purchased in the iOS app are managed by Apple. You can review or cancel them in Apple subscription settings.
Account deletion
Open SessionGo and go to Account > Legal & Privacy > Delete account. If you cannot access the app, email support from the address on the account.